Our Approach

The space you want. The service you deserve.

When it comes to designing a residential or commercial space, one size does not fit all.

The SuRe InnoVations team prides itself on a time-tested, client-centric approach to business. Our goal is to outfit your home or office with adaptable, responsive technology, providing superior white glove service every step of the way.

At the end of your experience with SuRe, you will have a space so smart it practically takes care of itself. Imagine a home that looks lived in while you are jet-setting overseas – one you can check in on from virtually anywhere in the world. Imagine a workplace with security features so airtight that when you head for home at the end of the day, you’re leaving with confidence and peace of mind.

The SuRe Process

  • Discover
  • Estimate
  • Propose
  • Build
  • Perfect
  • Support

This is the single most important part of SuRe’s business process. Through a combination of consultations, tour of our Experience Centre, and in-home visits, we take the time to get to know you, your lifestyle, and your needs.

Our estimators and designers work in sync from day one to make sure every detail is covered. Our goal is to provide you with an accurate and comprehensive scope of work.

Your project proposal – dollars and design – is the result of continuous fine-tuning based on the systems and solutions you and your dedicated SuRe team select to match your lifestyle and meet your budget.

After the design has been finalized and the contract drafted and signed, we get to work making your dream a reality. Our clients are our priority; we work closely with you throughout the build phase to capture every last detail with expert precision.

Once your custom installation is complete, a SuRe programmer will guide you through the steps necessary to operate your new system efficiently and effectively. We take pride in delivering on our promise to provide an exceptional experience from installation through activation.

We stand by a one-year (12 month) workmanship guarantee and honour all manufacturer warranties. We also offer a variety of supplementary client care programs to keep your system operating smoothly well into the future.

Technology shouldn’t tell you how to live your life – it should help you enjoy it. That’s where we come in.

It's all in the details

Every SuRe project is the result of countless hours of planning, consultation, and design.

Success, for us, is measured by our ability to match products and services to your personality, your preferences, and your lifestyle. That’s why we custom order products on a per-job basis; no bulk orders or product pushing.

We believe in the power of open, honest, and clear communication. From the moment you sit down for your initial consultation meeting to your guided tour through our one-of-a-kind, on-site Experience Centre, right through to product installation, we make sure you are involved and informed. No unexpected costs and no unexpected changes.

The future is bright

In addition to our traditional service offerings, SuRe InnoVations is pleased to offer our residential and commercial clientele a full range of electrical services, too. We employ experienced Red Seal journeyman electricians in order to provide you with an elevated, comprehensive level of service you won’t find anywhere else. When you entrust SuRe with your electrical needs, we guarantee that your products will be wired to perfection.

Ready to turn your home into a SuRe thing? Contact us for a FREE consultation.